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Posted by on May 8, 2012 in Human Resources | No Comments

CITY OF ARCHDALE


Recruitment Announcement

POSITION: Customer Service Lead
DEPARTMENT: FINANCE
PAY RATE: $35,211 ANNUALLY
APPLICATION DEADLINE: JULY 12TH 2018 4:30PM
DESCRIPTION:

  • Performs responsible clerical and data entry operations required to receive and record utility service payments and other city revenues.

JOB DUTIES:

  • Supervise customer service representatives – schedule, assign tasks and duties, performance reviews.
  • Collect utility accounts and record payments; participate in customer nonpayment cut-off procedures.
  • Participate in selection of representative staff, working with employees to correct any deficiencies when necessary.
  • Create and approve payment arrangements in accordance with unit policies.
  • Receive, investigate and resolve customer complaints and take appropriate action.
  • Respond to inquiries in person, by telephone, letter and by email.
  • Evaluate outstanding accounts, determine appropriate action, and recommend accounts for City Council for write-
    off approval.
  • Maintain documentation, send reminder letters, and collect special assessments.
  • Identify service issues and inconsistencies; recommend possible solutions.
  • Develop supporting documentation and prepare customer service unit annual budget request. Participate in finance
    department budget preparation and administration.
  • Verify customer service unit supply orders and approve invoices for payment.
  • Maintain legal compliance with governmental utility and billing requirements.
  • Ensure accuracy of financial information generated by utility section and assist with billing.
  • Performs related work as assigned.

QUALIFICATIONS:

  • Completion of an associate degree in business administration, business management, customer service, finance, accounting, customer relations or equivalent supplemented with course work in accounting, customer service or other related areas. Considerable experience in municipal/governmental utility billing and customer service or other regulated industry, including some supervisory experience; or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

HOW TO APPLY:

    A completed City of Archdale application form must be received by the date and time indicated. A resume’ can be attached as an addendum, but not in lieu of the application. Applications and any supporting documentation should be mailed to Human Resources, “Customer Service Lead Search”, 307 Balfour Dr. P.O. Box 14068 Archdale, NC 27263. Applications can be downloaded; or completed online. Application deadline: 7/12/18, 4:30pm. Archdale is an equal opportunity employer.

Recruitment Announcement

POSITION: AFTER SCHOOL COUNSELOR
DEPARTMENT: PARKS & RECREATION
COMPENSATION RATE: $7.25 hourly
HOURS: 2:00PM-6:00PM Monday-Friday
DESCRIPTION:

  • NOW HIRING! Creekside Park is recruiting for a motivated individual who loves to work with children to be a counselor for our After School Program. Counselor’s engage in play with the children, so this is a very active position. Hours are 2pm – 6pm Monday – Friday, paying $7.25/hr. To apply, complete a City of Archdale application. A resume’ can be attached as an addendum, but not in lieu of the application. Applications and any supporting documentation can be completed online, hand-delivered to City Hall or mailed to Human Resources, “After School Counselor”, 307 Balfour Dr. P.O. Box 14068 Archdale, NC 27263. Applications can be downloaded or completed online. Archdale is an equal opportunity employer. If you have questions, you can contact David Pollock at 336-434-7312 or email dpollock@archdale-nc.gov.

Recruitment Announcement

POSITION: SENIOR EXERCISE CLASS INSTRUCTOR
DEPARTMENT: PARKS & RECREATION
COMPENSATION RATE: $15.00 per class
HOURS: 9:00AM-9:30AM Tuesday and Thursday (as needed)
DESCRIPTION:

  • This position serves as a back-up to our current instructor when she is unable to teach. Classes are thirty (30) minutes in length and held at 9:00 am every Tuesday and Thursday. All supplies are provided (hand weights, bands, balls, music, stereo). This class is offered free to seniors in the Archdale area. Compensation is $15 per class.

REQUIREMENTS:

  • Silver Sneakers or Group Exercise Instructor Certification
  • Experience instructing Seniors in exercise classes
  • Positive attitude
    If you are interested applying for this position, please complete an employment application found here, or obtained at the Archdale Recreation Center at Creekside Park. Questions? Contact Jocelyn at 336-434-7314. Archdale is an equal opportunity employer. If you have questions, you can contact David Pollock at 336-434-7312 or email dpollock@archdale-nc.gov.

Recruitment Announcement

POSITION: BUILDING & GROUNDS MAINTENANCE (Part-Time/Seasonal)
DEPARTMENT: BUILDING & GROUNDS
COMPENSATION RATE: $9.00 hourly, flexible hours (depending on weather conditions)
APPLICATION DEADLINE: May 29th 2018 at 4:00PM
DESCRIPTION:

  • Participates in activities focused on safety, maintenance and appearance of park, city hall and police facilities

JOB DUTIES:

  • Mowing, trimming, mulching, general janitorial, assisting in various maintenance projects.

QUALIFICATIONS:

  • Ability to learn and complete tasks as instructed. Be able to successfully use mowing apparatus and other lawn maintenance equipment. The applicant must be at least 18 years of age, possess a valid North Carolina driver’s license and have a safe driving record.

HOW TO APPLY:

    A completed City of Archdale application form must be received by the date and time indicated. Applications should be mailed to Human Resources, 307 Balfour Dr. P.O. Box 14068 Archdale, NC 27263 or dropped off in person. Office hours are 8am-5pm, M-F. Applications can be downloaded; completed online; or obtained at the Archdale City Hall.
    Archdale is an equal opportunity employer.

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