A credit check will be processed with each application for residential service. Deposit amounts are zero, $200 or $300, depending on results of the credit check. The $300 deposit will be collected from anyone who chooses not to provide a social security number. Payment for deposits may be made by check, money order, debit card, or credit card before service is activated.
A customer may request the deposit amount be credited to the utility account after demonstrating a good payment history for two years. A good payment history is defined as 24 consecutive months with no more than one late fee and no service disconnections for nonpayment. The final bill will be deducted from the deposit and any remaining deposit amount will be paid to the account holder at the forwarding address provided on the stop service notice.