Water Shortage Response Plan

Posted by: on Mar 23, 2015 in Public Works, Utilities | No Comments
City of Archdale Water Shortage Response Plan  Background and General Information  The procedures set forth in this Water Shortage Response Plan are written to reduce potable water demand and supplement existing drinking water supplies whenever they are in danger of being unable ...go to the Water Shortage Response Plan article.

2015 Recycling Calendar

Posted by: on Dec 15, 2011 in Utilities | No Comments
2015 Recycling Calendar   Please call Customer Service with any questions  at 434-7339 or 434-7338. ...go to the 2015 Recycling Calendar article.

Online Bill Pay

Posted by: on Jul 5, 2011 in Utilities | No Comments
Online Bill Pay You may make a payment on your utility account using VISA, MasterCard or Discover through a third party website from any computer.  City of Archdale account payments are processed by Trust Commerce. There is no fee to the customer for using this service.  You ...go to the Online Bill Pay article.

Schedule Of Utility Billing & Fees

Posted by: on Jul 4, 2011 in Utilities | No Comments
Convenience fee for each employee-assisted credit card transaction $ 5.00 Application Processing Fee – per property 25.00 Service Fee – Temporary water-per property 30.00 Security Deposit per meter based on meter size: 3/4-inch: $0.00 to $300.00 1-inch & 1 ½-inch: $600.00 2-inch: ...go to the Schedule Of Utility Billing & Fees article.

Pick-up Schedules

Posted by: on Jul 3, 2011 in Utilities | No Comments
GARBAGE COLLECTION Garbage will be picked up weekly. Household waste only. All waste must be placed inside garbage container. GARBAGE COLLECTION SCHEDULE RECYCLING COLLECTION Recycling will be picked up every-other week. All items must be inside recycle container. RECYCLING COLLECTION SCHEDULE For ...go to the Pick-up Schedules article.


Posted by: on Jul 3, 2011 in Utilities | No Comments
Recycling What to recycle: Please rinse out containers – paper labels need not be removed. Aluminum - Beverage containers and foil cleaned of food. Glass - Transparent and translucent food and beverage bottles and jars. Tin & Steel – Cans, tin plates, food ...go to the Recycling article.

Water and/or Sewer Hook-Up

Posted by: on Jul 1, 2011 in Utilities | No Comments
Water and/or Sewer Hook-Up All persons wanting new service must come to City Hall before 4:00 on the day you wish to have service connected. If you are renting or leasing, bring you lease/rental agreement with you. If you are buying your home please bring a ...go to the Water and/or Sewer Hook-Up article.


Posted by: on Jun 23, 2011 in Utilities | No Comments
Where do I pay my utility bill? Information is provided on the back of the water bills. Customers may make payments online,  by U.S. mail; by bank draft; or at City Hall located at 307 Balfour Drive (8:00 am – 5:00 pm, ...go to the F.A.Q.s article.

Utilities Department Information

Posted by: on Jun 13, 2011 in Utilities | No Comments
The City of Archdale provides water, sewer, trash pick-up, and recycling. Hours:  Monday – Friday  8:00 am – 5:00 pm Contact Information Sarah Harrison  | (336) 434-7339  |  sharrison@archdale-nc.gov Carly Moon – (336) 434-7338 – cmoon@archdale-nc.gov Martha Collins – (336) 434-7340 – mcollins@archdale-nc.gov Download ...go to the Utilities Department Information article.

Policies & Procedures

Posted by: on Jun 13, 2011 in Utilities | No Comments
Download the Utility Customer Service Policies & Procedures ...go to the Policies & Procedures article.

Utility Service Applications

Posted by: on Jun 13, 2011 in Utilities | No Comments
Download Utility Service Applications   ...go to the Utility Service Applications article.

Streetlight Outages

Posted by: on Jun 13, 2011 in Utilities | No Comments
Please report any streetlight outages by contacting Duke Energy at http://www.duke-energy.com/north-carolina/outages/streetlight.asp ...go to the Streetlight Outages article.