Administration

 
307 Balfour Drive  
  • Automated Directory
(336) 431-9141
  • Mayor
(336) 434-7350
  • City Clerk
(336) 434-7343
  • City Manager
(336) 434-7346
  • Communications/IT
(336) 434-7359

Customer Service

 
307 Balfour Drive  
  • Leaf, Limb & Yard Waste Collection Maintenance/Sewer Back Up & Water Leaks Maintenance/Sewer Back Up & Leaks After-hours Start/Stop Water, Sewer & Garbage Service
(336) 434-7338 or (336) 434-7339
  • Street Maintenance & Repair
(336) 434-7338 or (336) 434-7339
  • Street Signs
(336) 434-7338 or (336) 434-7339
  • Utility Billing/Collections
(336) 434-7338 or (336) 434-7339
  • Customer Service Manager
(336) 434-7340

Finance Department

 
307 Balfour Drive  
  • Budget & Contract Administration
(336) 434-7347
  • Business/Privilege License/AP
(336) 434-7348
  • Employment Information/Verification
(336) 434-7349
  • Finance Director
(336) 434-7345

Parks & Recreation Department

 
Creekside Park, 214 Park Drive (336) 431-1117
  • After School Care & Summer Camp
(336) 434-7316 or (336) 434-7312
  • Current Events/General Information/ Facility Rental
(336) 434-7315
  • Events/Weather Hotline
(336) 431-8130
  • Parks & Recreation Director
(336) 434-7310
  • Senior Adult Programs
(336) 434-7312
  • Sports Leagues
(336) 434-7313 or (336) 434-7314
  • Youth & Adult Programs
(336) 434-7311
Senior Center, 108 Park Drive (336) 431-1938

Planning Department

 
307 Balfour Drive  
  • Annexation/Comprehensive Plan
(336) 431-6807
  • Building Permits (See Randolph County) Floodplain Inquiries
(336) 434-7344
  • High Grass & Junked Cars
(336) 434-7333
  • Planning Director
(336) 431-6807
  • Setback Regulations
(336) 434-7333
  • Signs
(336) 434-7334
  • Site Plan Review
(336) 431-6807
  • Soil Erosion/ Stormwater
(336) 434-7344
  • Water/Sewer Availability
(336) 431-6807
  • Zoning Inquiries
(336) 434-7334
  • Zoning Enforcement
(336) 434-7333

Police Department

 
305 Balfour Drive  
  • Accident Reports/Records/Information
(336) 434-7322
  • Animal Control
(336) 434-3134
  • Chief of Police
(336) 434-3136
  • Crime Stoppers
861-STOP(7867)
  • Crime Stoppers Coordinator
(336) 434-7336
  • Criminal Investigations Supervisor
(336) 434-1199
  • Criminal Investigator
(336) 434-1197
  • Emergency
911
  • Evidence/Found Property
(336) 434-7322
  • Internal Affairs/Complaints
(336) 434-1198
  • Nonemergency calls
(336) 434-3134
  • Patrol Captain A
(336) 434-8738
  • Patrol Captain B
(336) 434-1198
  • Police Reserves
(336) 434-8738
  • Vice/Narcotics
(336) 434-1199

Public Works

 
21 Old School Road  
  • Public Works Director
(336) 434-7362
  • Public Works Supervisor
(336) 434-7363
  • Water/Sewer System Manager
(336) 434-7364
   
   

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